Dear Dennis:
Dennis, I’m writing this letter to thank you very much for all your help in getting a new car for me at what I believe is a great price even with your fees included.
I was impressed with your approach on helping me zero in on the kind of car I wanted and the different options it should have. You were very patient as I vacillated back and forth and your internet web site was very helpful to me in building the car.
Once we decided on the car and you got the price you did, including my trade in if I had decided to trade my old car, I thought you were done and the rest was up to me to conclude the deal. I was very surprised and happy that you said that you look after all the paperwork including licensing (with my own plates) and getting the car delivered. I got a phone call from the dealership and all I had to do was tell them when and where to deliver the car to me and hand them the cheque for the agreed on amount.
Dennis, I had no idea what this process was going to look like when we started out but I was very impressed with what you did for me and the professional manner in which you represented me. Thanks to you, I have a beautiful new car that I probably never would have considered until I talked to you to hear what was possible. I got a great price including your fees and I want to be sure you know how much I appreciate your efforts on my behalf.
I will be happy and pleased to be a referral source for you, both in recommending your services and talking with any of your potential customers to tell them of my experience.
Thank you for all you did.
Sincerely,
Jim Harper